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First Impressions with Okada Manila’s Newest VP


VP Cielo Ortega-Reboredo of Okada Manila with Sunjewel accessories
Cielo Ortega-Reboredo

Cielo Ortega-Reboredo is the newly appointed Vice President of the Sales & Marketing, Hospitality and Entertainment Division at Okada Manila. Her experience and savvy makes her the perfect person to handle such a diversified portfolio of event venues for the resort complex. TRAVELIFE Magazine takes the time to explore the amazing Okada Manila event venues with Reboredo. Along the way, we ask about her work, stylish fashion sense, and about her travel life.

I’m not a micromanager as a leader, and I have an open door policy. The last decision is always with me, but I always listen to my team’s opinions. Different minds collaborate.

A seasoned hotelier with over two decades of experience under her belt, Reboredo now leads a dynamic team of experienced event professionals. She and her team handle Okada Manila’s pioneering land and sea venues and air service, including the ballrooms and meeting rooms.

The newly-opened The Garden plus the expanse of open spaces at Crystal Corridor and Cove Manila fall under her areas of responsibility too. More importantly, Okada Manila is the only integrated resort in the Philippines to date to offer land & sea venues and air service, so she also oversees the resort’s private yacht and jet services.

We’re only as good as our last number. It’s important to maintain a good relationship with clients. When you have an event, you have to own it. It’s not just a client’s event, it’s also yours.

What are you most excited about the new division in Okada Manila?

I’ve been telling my team, I’m always excited when we close a new account or whenever our guests come back and book again. They love our food and service. And of course, our team nurtures their relationships with the client.

I also always tell them we’re only as good as our last number. It’s important to maintain a good relationship with clients. When you have an event, you have to own it. It’s not just a client’s event, it’s also yours.

So whatever happens in that event is your responsibility. If the event is successful, it is also your success. And so if it’s a failure, then it is also your failure. If that is the mentality, then our team will do everything to make the event successful and seamless.

I’m not a micromanager as a leader, and I have an open door policy. The last decision is always with me, but I always listen to my team’s opinions. Different minds collaborate.

VP Cielo Ortega-Reboredo of Okada Manila with Sunjewel accessories
MuA & hair stylist: Aron Guevara Accessories courtesy of Sunjewel

Why do you love being a hotelier?

I cannot imagine myself in a different industry. That is the best thing about the current position I have; I enjoy what I’m doing. It does not feel like work, and so I’m never bored. There’s always something new happening since we meet a lot of people from different industries. I always have this excitement every single day.

I’m not the typical “corporate”  woman who wears the traditional blazer and skirt or trousers. My fashion sense is more modern, but I don’t stick to one defined style. It really depends on my mood, on the occasion, and on what’s new in my closet.

How do you make a great first impression?

Food and service are the two major components in an event. In fact, Okada Manila recently won as the grand champion in the Philippine Culinary Cup 2019. And personally I’m also particular with aesthetics. When I go to an event, I want to be wowed. Everything should be in order and according to plan.

There’s no such thing as a perfect event, but you have to at least almost perfect it. The music and the quality of the music must also be good. An event is a mix of numerous components. Okada Manila’s tagline is “Extraordinary”, so we want our clients to remember our events as extraordinary moments, and for them to have extraordinary memories.

VP Cielo Ortega-Reboredo of Okada Manila with Sunjewel accessories
MuA & hair stylist: Aron Guevara
Accessories courtesy of Sunjewel

How does travel influence you?

I’m a frequent traveler myself, and it’s the reward I give myself for the good work I do. Some of my favorite destinations are in Europe, including London, Berlin, Prague. And I’ve learned that travel makes you richer, in the sense that your experiences fulfill you, which no amount of money can buy. It’s something within you. You experience different cultures. And even now, it’s still with me and I can reminisce about those memories when I feel bad or down.

VP Cielo Ortega-Reboredo of Okada Manila with Sunjewel accessories
MuA & hair stylist: Aron Guevara Accessories courtesy of Sunjewel

Describe your fashion style?

Ever since I was small, I loved clothes and fashion. And I’m very extroverted and I love events. It depends on the occasion. I’m not the typical “corporate”  woman who wears the traditional blazer and skirt or trousers. My fashion sense is more modern, but I don’t stick to one defined style. It really depends on my mood, on the occasion, and on what’s new in my closet. Some of my favorite brands to shop for work clothes are Mango, Zara, and Hawes and Curtis.

VP Cielo Ortega-Reboredo of Okada Manila with Sunjewel accessories
MuA & hair stylist: Aron Guevara Accessories courtesy of Sunjewel

What’s your favorite formal wear for an event?

The tailored Mikee Andrei red gown I wore at the Iconic Awards, our awards giving body at Okada, last August. It’s elegant with a beautiful cut. The accessories I wore were from Sunjewel and my makeup artist was Raymond Galang while my hair stylist was Dave Grona.


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